How can we help?

How do I make sure I have a recent iCloud backup?

You are here:

1. Launch ‘Settings’

2. Tap your name at the top of the left-hand menu

3. Tap ‘iCloud’

4. Tap ‘iCloud Backup’

5. Make sure iCloud Backup is on

You can also see the date and time of the last successful backup on this screen. If you do not have a recent backup choose “Back Up Now“. The device is now backing up. If you have never backed up your device this could take a while. Please be patient.

What if I have run out of iCloud storage space?

How do I backup my iPad up to a computer?